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In 1955, David Ogilvy, one of the best ad copywriters of all time (and the model for the Don Draper character in Mad Men), shared his approach to writing copy in a typed letter to a Mr. Ray Calt:

April 19, 1955

Dear Mr. Calt:

On March 22nd you wrote to me asking for some notes on my work habits as a copywriter. They are appalling, as you are about to see:

1. I have never written an advertisement in the office. Too many interruptions. I do all my writing at home.

2. I spend a long time studying the precedents. I look at every advertisement which has appeared for competing products during the past 20 years.

3. I am helpless without research material—and the more “motivational” the better.

4. I write out a definition of the problem and a statement of the purpose which I wish the campaign to achieve. Then I go no further until the statement and its principles have been accepted by the client.

5. Before actually writing the copy, I write down every concievable fact and selling idea. Then I get them organized and relate them to research and the copy platform. …

Read more: Letters of Note: I am a lousy copywriter

See also: How to Create Advertising That Sells by David Ogilvy

P.S. Ogilvy created my favorite advertisement of all time—The Man in the Hathaway Shirt. Can you guess which present day campaign pays homage to Hathaway Shirt ad?

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Last September, Facebook debuted the ‘Subscribe‘ feature as a way for journalists to allow people to subscribe to their public updates on Facebook. Yesterday Facebook released some data to show how well the new program is working for writers and other media figures.

What’s that’s got to do with you? A lot actually. The takeaways from the study apply to ALL marketers and brands on Facebook, even ones not using the Subscribe feature.

Here’s what boosts engagement, according to Facebook’s own data:

  1. Ask questions. In an earlier study, Facebook found that posts that sought a response received 64 percent more engagement (comments, likes, and shares).
  2. Share interesting links—and be sure to add your $0.02. When reporters include analysis with the links, those links receive 20 percent more referral clicks on average.
  3. Issue a call to action. Posts with a call to action (e.g. “read my link,” “check out my blog post”) receive 37 percent more engagement than an average post.
  4. Be funny. Humor in posts can yield a 1.5x increase in likes and almost 5x increase in shares.
  5. Show, don’t tell. Posts with photos receive 50 percent more likes than posts without photos.
  6. Highlight fans. Facebook reports that reader shout-outs can increase in feedback by as much as 400 percent.

Read more: How Journalists Are Using Facebook Subscribe | Facebook.com

via Neiman Journalism Lab

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Here are the latest articles we’ve saved to our Instapaper account:

Don’t use Instapaper yet? Get it here.

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A couple of weeks ago, we blogged about how to create killer landing pages that convert visitors into new customers. We listed some tried-and-true elements that seasoned copywriters have used for decades (in sales letters and then later in landing pages) to drive engagement and boost sales. One of them was to use “liberal amounts of text formatting, esp. bold, italics and ALL CAPS.”

We’ll say it again: use liberal amounts of text formatting, esp. bolditalics and ALL CAPS.

Maybe you’re skeptical that something as simple as text formatting can make you more persuasive. Well, don’t take it from us. Take it from Science. In 1969, the psychologist Robert Zajonc published an article summarizing his experiments in how people react to the presentation of words. After showing his subjects an assortment of made-up words—kardirga, saricik, biwonjni, for example—Zajonc found that people attribute positive connotations to words that are repeated more frequently and set in boldfaced type. Zajonc dubbed this phenomenon the mere exposure effect.

Zajonc’s research has seen renewed popularity recently with the publication of Daniel Kahneman’s new book, Thinking, Fast and Slow. (Nobel-winner Kahneman was one of the first economists to look at economic phenomena through the lens of human psychology, creating the field known as behavioral economics.) Here’s an excerpt from Slate.com’s review of Kahneman’s new book:

Psychologists have devised other ways to make a message more persuasive. “You should first maximize legibility,” says Daniel Kahneman, who describes the Zajonc experiment in Thinking, Fast and Slow, a compendium of his thought and work. Faced with two false statements, side-by-side, he explains, readers are more likely to believe the one that’s typed out in boldface. More advice: “Do not use complex language where simpler language will do,” and “in addition to making your message simple, try to make it memorable.” These factors combine to produce a feeling of “cognitive ease” that lulls our vigilant, more rational selves into a stupor. It’s an old story, and one that’s been told many times before. It even has a name: Psychologists call it the illusion of truth.

Faced with two false statements, side-by-side, readers are more likely to believe the one that’s typed out in boldface. (See what I did there? I used repetition as a rhetorical device.)

Now look, I’m not suggesting that you pack your landing pages or whatever with false statements and baseless hyperbole. That would unethical. But I am suggesting that you use text formatting to reinforce your messaging and bolster your argument. That would be smart.

Read more: The Effect Effect | Slate.com

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Here are the latest articles we’ve saved to our Instapaper* account:

*Do you use Instapaper? It’s a great (and free) tool for saving online content for later. The way it works: create an account here and drag the bookmarklet to your web browser’s toolbar. When you find content you like and want to save, just click the Instapaper bookmarklet and the page will be added to your reading list, accessible on any device that has an Internet connection. Bonus: Instapaper also lets you strip pages down to just the text, so you can dig into a good article without any distracting visual clutter.

Instapaper.com

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There are a lot of snake-oil salesmen out there, and a great many of them have ‘Search Engine Optimization Guru’ or ‘Social Media Expert’ emblazoned on their business cards.

If you’re considering hiring a consultant to manage your social media profiles or improve your website’s rank in Google, Copyblogger’s Sonia Simone has some timely words of advice: caveat emptor. “They can destroy your reputation much more quickly than you can rebuild it,” says Simone, who recently covered an exceptional case of poor customer service that went viral in a bad way. “[There] actually are some very smart, helpful social media consultants out there. But you have to know how it works for yourself, so you can tell good advice from terrible advice.”

Read more at Copyblogger.com: 5 Lessons You Can Learn from a Breathtaking Customer Service Fail

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