According to Copyblogger, it’s good manners.
Look at the people whose businesses do well over the long run, and you’ll find people who are good at getting along with other people.
They might be opinionated, brash, or outspoken. (They might also be quiet, reserved, and introverted.) But they know how to make connections, and they know how to take care of their friends.
So true. Paul Graham made a similar point last week.
See also: How to Write a Thank-You Note That Matters | Inc.com
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